Q Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q What is the lead time for production?
Samples need 3-5 days, while mass production typically requires 1-2 weeks for order quantities exceeding 100 sets.
Q What should I do if I encounter a product issue?
Excluding man-made damage or natural disasters, we offer re-manufacturing or support to resolve the problem.
Q How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT (3-5 days). Airline and sea shipping are also optional; steel poles must be shipped by sea due to length.
Q What is the waterproof rating of this street light?
This product features an IP65 rating, making it fully waterproof and suitable for harsh outdoor environments.
Q Does the light support motion sensing?
Yes, it features a PIR sensor mode that allows it to operate at 100% brightness when motion is detected and drop to 20% during standby to save energy.
GKE Power
