How long does it take to receive a price quote?
Quotes are typically provided within 24 hours after receiving your specific inquiry.
Are samples available for quality checking?
Yes. For standard products, we provide samples. Costs may apply depending on the value, which can often be refunded after a formal order is placed.
What are the standard payment terms?
We generally accept a 30% T/T deposit, with the remaining 70% balance due before shipping.
Can you provide custom packaging designs?
Absolutely. We can design packaging and carton boxes according to your specific requirements.
What is the expected lead time for production?
Lead times are 25-30 days during off-peak seasons and 40-45 days during busy seasons after the deposit is received.
Is there a Minimum Order Quantity (MOQ)?
The standard MOQ is 3000 units, though single pieces are available for initial sample checking.