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Frequently Asked Questions
Q1: How do you control the products quality?
A: We check the products one by one before shipping to ensure the highest standards are met.
Q2: How much time is needed to ship the goods if an order is placed?
A: It depends on the order quantity. When items are in stock, we can ship within two days.
Q3: How do you handle issues if the products have problems after receipt?
A: We will compensate customers for losses or provide a discount if it is confirmed to be a product issue.
Q4: Do you supply free samples?
A: Yes, we provide normal samples for free, though we kindly ask you to cover the freight costs.
Q5: Can we print our logo on the product?
A: Yes, custom logo printing on the product is available. The MOQ depends on the chosen printing method.
Q6: Do you provide product design services?
A: Yes, we have a professional design team. You can send us your ideas, and we can design products according to your specific requirements.
GKE Power
